Privacy policy

Privacy Policy

Last updated: October 7, 2026

1. Data controller

The controller of your personal data is SCI LES TRACTEURS, operator of the Shoptracteur website, 2 Quai Sud, 50400 Granville, France (registered office: 4 rue Martin Bucer, 67000 Strasbourg) – shoptracteur@gmail.com.

2. Data we collect

  • Identity and contact details: first and last name, delivery and billing addresses, email, phone number.
  • Order data: products purchased, amounts, history, exchanges with customer service.
  • Payment data: processed by our payment providers; we do not store your card numbers.
  • Browsing data: IP address, device type, pages viewed, cookies.
  • Customer account: login details and preferences.

3. Purposes and legal bases

  • Processing and delivering orders, invoicing, after-sales service (performance of the contract).
  • Compliance with our accounting and tax obligations (legal obligation).
  • Fraud prevention and website security (legitimate interest).
  • Improving the website and traffic statistics (consent for non-essential cookies).
  • Sending commercial offers by email (consent, or legitimate interest for existing customers regarding similar products; you can unsubscribe at any time).

4. Recipients

Your data is intended for SCI LES TRACTEURS and is shared only with the service providers we need: Shopify (store hosting), payment providers, carriers, and analytics and advertising tools (including Google) if you have consented. Your data is never sold.

5. Transfers outside the European Union

Some providers (including Shopify) may process data outside the European Union. These transfers are covered by appropriate safeguards, in particular the European Commission's standard contractual clauses or an adequacy decision.

6. Retention periods

  • Customer data: for the duration of the business relationship, then 3 years for marketing purposes.
  • Accounting records and invoices: 10 years.
  • Prospects: 3 years after the last contact.
  • Cookies: 13 months maximum.

7. Cookies

The website uses cookies that are necessary for it to work (cart, login) and, with your consent, audience measurement and advertising cookies. You can accept, refuse or change your choices at any time via the cookie banner.

8. Your rights

Under the GDPR and the French Data Protection Act, you have the right to access, rectify, erase, restrict, object to and port your data, to withdraw your consent, and to set instructions regarding your data after your death. To exercise these rights, write to shoptracteur@gmail.com; proof of identity may be requested if there is any doubt. You may also lodge a complaint with the French data protection authority, the CNIL (www.cnil.fr).

9. Security

We implement appropriate technical and organizational measures to protect your data (HTTPS encrypted connection, restricted access).

10. Minors

This website is intended for adults. We do not knowingly collect data about minors.

11. Changes

This policy may be updated; the date of the last update is shown at the top of the page.